At Zonavex, we are committed to providing efficient and reliable shipping services to ensure your orders arrive promptly. Please review our shipping policy below for details.
Order Processing
Orders placed on Zonavex are usually processed within 1-2 business days (Monday to Friday). Processing times may vary depending on product availability and order volume.
Order Cut-Off Time
To ensure same-day processing, orders must be placed before 4:00 PM (EST EASTERN STANDARD TIME) to be included in that day’s processing.
Transit Time
Standard transit time for orders is 5-7 business days (Monday to Friday).
Peak Seasons and Delays
During busy periods or promotional events, there may be minor delays in processing. Our team works hard to fulfill orders quickly, and we’ll notify you promptly if any delays occur.
Handling and Packaging
Zonavex takes great care in handling and packaging your orders to ensure they arrive in perfect condition.
Shipping Fee
Free Shipping all over USA
Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details. This allows you to monitor your package’s progress in real time. You can also track your order via our Track Your Order page.
Tracking Information Availability
Please note that tracking information may take up to 24 – 48 hours to be available after dispatch.
Cancellation Policy
You have a limited window to cancel your order after it has been placed. Once your order is in the dispatch stage, cancellations may no longer be possible. To request a cancellation, please contact our customer support team as soon as possible at support@zonavex.com.
Refunds for Canceled Orders
Orders canceled within the allowable time frame are eligible for a refund, as per our Zonavex Refund Policy.
Incorrect Address
Customers are responsible for providing accurate shipping details at checkout. Zonavex is not responsible for orders shipped to incorrect addresses provided by the customer. If an incorrect address is identified before dispatch, please contact our support team immediately to request an address correction. Additional charges may apply. If a package is returned due to an incorrect address, reshipping fees or other costs may be incurred.
By placing an order on Zonavex, you agree to the shipping terms and conditions outlined above.
Thank you for choosing Zonavex. We look forward to serving you!
For More Information
Trade Name: Zonavex
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +44 7403 130087
Business Mail: support@zonavex.com
Business Address: 639 Harrow Rd, Wembley, London HA0 2EX, United Kingdom