At Zonavex, we strive to ensure your satisfaction with every purchase. Our Return Policy provides clear guidance on how to return products, the conditions for returns, and other important details.

How to Return a Product

Customers can return products either by mail or through our in-store customer support. Please notify us within 30 days of receipt if you wish to return a product. We will arrange for a full refund or a replacement, according to your preference.

Obtaining a Return Label

• Defective Products: If the product you received is incorrect, damaged, or defective, a return label will be included in the box. Simply use this label to return the item at no cost to you within 30 days.
• Change of Mind: If you wish to return a product due to a change of mind or if you ordered the wrong item, you are still eligible for return and get refund within 30 days of receipt. Please contact our customer service team for assistance.

Product Condition for Return

To qualify for a return, the product must be in new, unused condition. We cannot accept returns for items that have been used or are not in their original condition.

Restocking Fee

Zonavex does not charge any restocking fees for returned products.

Return Shipping Costs

There is no cost for return shipping, regardless of the reason for the return.

For more information on refunds, please refer to our Refund Policy.

Thank you for shopping with Zonavex. . If you have any questions or need further assistance with your return, please reach out to our customer support team at support@zonavex.com

For More Information

Trade Name: Zonavex
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +44 7403 130087
Business Mail: support@zonavex.com
Business Address: 639 Harrow Rd, Wembley, London HA0 2EX, United Kingdom