support@zonavex.com

At Zonavex, we prioritize the protection of our customers’ payment information. We are committed to adhering to the highest standards set by the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure processing, storage, and transmission of your payment card data.

Secure Transaction Processing

Every payment transaction made through the Zonavex platform is securely encrypted, ensuring the confidentiality and integrity of your sensitive payment details.

PCI Compliance Commitment

Zonavex strictly follows PCI DSS guidelines, conducting regular security assessments to maintain compliance and strengthen our defenses against potential threats.

Enhanced Security and Fraud Prevention

Your security is our top priority. Look for the lock icon in your browser’s URL bar when visiting our site—it confirms that your data is encrypted with SSL. We implement robust measures to protect payment information and may perform additional checks during order processing to prevent fraud.

Tokenization for Added Protection

To further enhance security, Zonavex uses tokenization, which replaces sensitive cardholder data with unique tokens. This ensures that actual payment information is protected from exposure on our servers.

Accepted Payment Methods

Zonavex accepts a variety of payment methods to ensure a smooth and convenient shopping experience:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Union Pay
  • Elo
  • Apple Pay
  • Google Pay
  • PayPal
Payment Terms and Conditions

1. Order Confirmation
After completing a purchase on Zonavex, you will receive an order confirmation email, serving as proof of a successful transaction.

2. Payment Authorization
Payment authorization occurs at the time of order placement, allowing for prompt processing and dispatch of your order once payment is confirmed.

3. Handling Failed Transactions
If a transaction fails, please double-check your payment details for accuracy. If the issue persists, our customer support team is ready to assist you promptly.

4. Currency
All prices listed on the Zonavex website are in British Pounds (GBP).

5. Refund Policy
For details about our refund process and conditions, please refer to our Refund Policy.

6. Resolving Payment Disputes
If you encounter any payment issues or disputes, please contact our customer support team immediately. Zonavex is dedicated to resolving any payment-related concerns swiftly and efficiently.

7. Policy Modifications
Zonavex reserves the right to modify this Payment Policy as needed. Any changes will be communicated via our website and will take effect immediately upon posting.

Thank you for trusting us with your payment information. If you have any questions or need assistance, please reach out to our customer support team

For More Information

Trade Name: Zonavex
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +44 7403 130087
Business Mail: support@zonavex.com
Business Address: 639 Harrow Rd, Wembley, London HA0 2EX, United Kingdom

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